1.
Before selling ---Technological service. TIANDING
has strong technical support systems, offers
perfect technological consultation to customer.
A. Choose the most suitable moulding plastics
machine type and spiral shell's pole type according
to the characteristics of the customer's mould
and inject products.
B. Offer the basic general knowledge consultation
of the moulding plastics machine. But the bitter
people without experience offer technological
consultation to those ones that want to start
an undertaking, profit helping them to calculate
and start an undertaking the cost and can be
reaped . Recommending moulding plastics of high
quality and at a reasonable price machine and
means of payment of providing convenience flexibly.
2. Service on sale.
A. Offer production progress inquiry. Guarantee
we deliver on time according to the quality.
Let the customer rest assured.
B. Install , debug serving. The moulding plastics
machine is the large-scale machinery , debug
more complicated, common people are difficult
to master. In order to get rid of the customer's
debugging trouble, we can send the technical
staff to install , debug serving to the doorstep
.
C. Staff training . Train for customer attenbant
is opinion that we adhere to for a long time
, good attenbant only guarantee good operation
of machine, the ones that avoided manual operation
are improper to the harm that the computer causes,
lengthen the service life of a machine, improve
the precision made of customer's products and
product percent of pass.
3. After-sale service.
A. Offer 24 hours to serve for 24 hours. Round-the-clock
service, it is good and easy to operate in 24
hours of customer's machine to guarantee.
B. Pay a return visit regularly. Not only offer
service of maintaining when the machine breaks
down , prevent the emergence of the trouble
before the more important thing is that is breaking
downing, reduce because losses that the trouble
stops work and brings the customer.
C. Offer the prompt part to change the service.
(receive a workday after the fax, do not exceed
two workdays to send at the latest)
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